Magjim Aroma stands behind the quality and craftsmanship of our aroma diffusers. All our products are covered by a 12 months warranty from the date of landing in warehouse. This warranty covers manufacturing defects and faults in materials, providing peace of mind to our valued customers.
Warranty Coverage:
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Manufacturing Defects: Our warranty covers defects arising from the manufacturing process. If you discover any such defects, please contact our customer support team immediately.
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Normal Use: The warranty extends to cover the normal use of our products. It does not cover damage resulting from misuse, accidents, or unauthorized modifications.
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Making a Warranty Claim:
To initiate a warranty claim, please retain your proof of defects and contact our sales team or customer service team at info@magicboiler.com. Our team will guide you through the necessary steps to assess the issue and, if eligible, arrange for a replacement or repair.
Exclusions:
This warranty does not cover:
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Damage caused by improper maintenance or cleaning.
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Accidental damage or misuse of the product.
For more information or assistance, please refer to our full warranty policy or contact our sales or customer support team.